You can verify your NRIC / MyKad by taking a clear photo of both the front and back during the onboarding process.
For successful verification, here are some helpful tips:
- Make sure the photo of your Malaysian IC is in focus
- Avoid any glare or shadows that might block your Malaysian IC in the photo
- Tilt your ID card so that the hologram features are visible
- The photo must be of the original Malaysian IC, digital or photocopied versions are not accepted.
If you've fulfilled all the requirements but are still unable to capture a successful NRIC, kindly reach out to our Customer Support Team for assistance at email@example.com or 03-78903500