To ensure a smooth account verification process, it's important to provide accurate information in your application.
Our team may request that you resubmit your application if the information on your ID is not fully visible, the image quality is poor, or the information in the application does not match.
To avoid further delays in the verification process, please resubmit your application within 2-3 days if requested by our Customer Service team
If the application is not resubmitted within 7 days, it will be rejected, and the amount you deposited will be refunded to the bank account it came from. This refund process may take up to 10-14 business days.