Cash Out transactions is processed promptly if the information you have provided is accurate.
However, you may experience delays with your Cash Out due to the following reasons:
- Incorrect Banking Details
- Details of the bank account provided (account number, bank name, etc) are incorrect.
- Name Mismatch or 3rd Party Account.
- The receiving name of the bank account does not match your registered name with Versa.
As part of our security measures, we are only allowed to transfer funds to a Single Name bank account that is under your own name.
If you are not experiencing any of the above issues, and you are still encountering delays, please reach out to our Customer Support Team at firstname.lastname@example.org or 03-78903500 for assistance.