You may verify your NRIC / MyKad by capturing a front & back image of it during the onboarding stage.
For smooth onboarding, follow the tips below:
1. Do ensure that your Malaysian IC is in focus
2. Do ensure that glares or your finger does not obstruct your Malaysian IC
3. Kindly tilt your ID card to visualize the hologram features
4. The picture taken of the Malaysian IC must be the original (digital / photocopies of Malaysian IC is not permissible).