Frequently Asked Questions
- Where can I download Versa app?
- Are Versa's funds Shariah Compliant?
- Who can open an account with Versa?
- If I am a foreigner, can I open a Versa account
- Referral Programme
- When will the Referral Reward be credited to my account?
Getting Started
- Versa App Compatibility Requirements
- How do I open a Versa account?
- What is the minimum age requirement to open a Versa account?
- Can I open a joint account?
- Can I open multiple accounts with Versa?
- What is the Suitability Assessment Test ?
Manage Account
- I forgot my password, how do I reset password?
- How do I change my password ?
- I didn't receive the OTP on my email address when trying to log in. What should I do?
- How do I add or change the bank details linked to my Versa account
- Do I need to maintain a minimum balance in Versa?
- What happens upon death of a Versa account holder?
Transactions (Cash In, Cash Out & Switch)
- How long does it take for the Cash In amount to be processed and reflected in the available balance
- How do I make a manual Cash In?
- What is the minimum & maximum Cash In amount ?
- All you need to know about Versa's Automatic Cash In / Auto Debit
- How many times can I Cash In per day?
- Can I use a debit or credit card to make a Cash In?
Save
Invest
- What is a REIT?
- What is Versa REITs?
- How do i earn through Versa REITs?
- Does Versa REITs distribute income?
- Where are these properties located at?
- Who is this product( REITs) suitable for?
Retire
- What is PRS (Private Retirement Scheme)
- How does the PRS account work?
- Who is eligible to invest in PRS?
- How many PRS funds does Versa offer?
- Can I use a joint account for the Cash In?
- Can I Cash Out my PRS funds?
Fee & Taxes
- What are the fees associated with Invest?
- What are the fees associated with Save?
- What are Fund-Level Fees?
- If my Total Asset value is RM0, am I still charged a fee?
- Do I have to pay taxes on my investment returns on Save & Invest portfolios?
- I have multiple tax residencies. How do I get taxed?
Security
- Is Versa safe and licensed in Malaysia?
- Where is my personal information stored?
- Who has access to my information and is my personal information with Versa safe?
- What safeguards does Versa have in place to ensure that my assets are protected from fraud
- Where is my money kept?
- What happens to my money if Versa gets acquired, goes public, or closes?