Frequently Asked Questions
- Where can I download the Versa App?
- Who can open an account with Versa?
- Are there any charges to open and close a Versa account?
- What’s the difference between Versa Cash and Versa Invest?
- I am a Malaysian living overseas. Can I open an account?
- Are there charges to cash out?
Versa Invest
- What is Versa Invest ?
- What are the funds available in Versa Invest?
- What is a fund of funds?
- What do the funds invest in?
- What are the risks involved with Versa Invest?
- What’s the difference between the funds ?
Versa Cash
- What is Versa Cash ?
- What is the fund?
- Is the fund risky ?
- How has the fund been performing?
- What is the projected return ?
- What are Money Market Funds?
Getting Started
- Can I invest in funds other than the recommended funds ?
- How do I open a Versa account ?
- How to verify my email?
- How to verify my phone number?
- How to verify my NRIC?
- How to verify my selfie?
Manage Account
- I forgot my password, how do I reset password?
- Why am I asked to resubmit the application ?
- Is there an auto-deposit feature in Versa Invest?
- Can I get a monthly statement?
- Can I change my email address ?
- How much have I earned from my assets?
Cash In, Cash Out, & Switch
- How do I Cash In ?
- What is the minimum Cash In amount ?
- What is the maximum Cash In amount ?
- How many times can I Cash In per day?
- How long does it take for the Cash In amount to be processed and reflected in the available balance?
- Can I use a debit or credit card to make a Cash In?
Security
- Is Versa safe and licensed in Malaysia?
- Where is my personal information stored?
- Who has access to my information and is my personal information with Versa safe?
- What safeguards does Versa have in place to ensure that my assets are protected from fraud?
- Where is my money kept?
- What happens to my money if Versa gets acquired, goes public, or closes?
Fees & Taxes
- What are the fees associated with Versa Invest ?
- What are the fees associated with Versa Cash ?
- What are Fund-Level Fees ?
- Do I have to pay taxes on my investment returns Versa Cash & Versa Invest ?
- Does my payout get taxed?
- I have multiple tax residencies. How do I get taxed?